Privacy Policy

Last Updated: September 7, 2026

Scripex (“Scripex”, “we”, “us”, or “our”) is a brand owned and operated by Moonlit Exchange.

Scripex operates an online marketplace that allows users to buy and sell gift cards, vouchers, coupons, and related digital products. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you when you use https://scripex.in/ and our related services.

By accessing or using Scripex, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Scripex, we may collect the following categories of information.

1.1 Account Information

When you create an account, we may collect:

Full name
Email address
Mobile number
Username or account information
Password or authentication information
Account preferences
Other information voluntarily provided by you

1.2 Gift Card and Transaction Information

When you buy or sell a gift card through Scripex, we may collect information such as:

Gift card brand
Gift card denomination/value
Gift card number, code, PIN, or voucher details
Gift card expiry date
Purchase or acquisition details
Selling price or purchase price
Transaction/order information
Verification information
Transaction history

Gift card information may be processed for the purpose of verifying validity, preventing fraud, completing transactions, and fulfilling orders.

1.3 Payment and Payout Information

For purchases and seller payouts, we may collect or process:

UPI ID
Bank account details
Account holder name
Transaction reference numbers
Payment status
Payment-related information required to process refunds or payouts

Where payment processing is handled by a third-party payment service provider, payment information may be processed directly by that provider in accordance with its own privacy policy and terms.

1.4 Identity and Verification Information

For certain transactions, risk checks, fraud prevention, regulatory requirements, or higher-value transactions, we may request additional information for verification.

This may include information reasonably required to establish identity, ownership, legitimacy of a transaction, or source of a gift card.

We will only request information that is reasonably necessary for the applicable purpose.

1.5 Technical Information

When you visit or use our website, we may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Website pages visited
Date and time of access
Referring website
General usage information
Cookies and similar technologies

1.6 Communication Information

If you contact us, we may retain information contained in your communication, including emails, support requests, complaints, and other correspondence.

2. How We Use Your Information

We may use collected information to:

Create and manage your Scripex account
Process gift card purchases
Process gift card sales
Verify gift cards and transactions
Process seller payouts
Process payments and refunds
Communicate with you regarding orders and transactions
Provide customer support
Prevent fraud, abuse, unauthorized transactions, and other unlawful activities
Detect suspicious or potentially fraudulent gift cards
Maintain and improve our website and services
Maintain transaction and accounting records
Comply with applicable laws, regulations, court orders, and governmental requests
Resolve disputes and enforce our Terms & Conditions
Send service-related notifications
Send promotional communications where permitted and where you have provided appropriate consent
Protect the rights, property, security, and interests of Scripex, Moonlit Exchange, our users, and third parties

3. Gift Card Information and Verification

When you submit a gift card for sale, Scripex may need to access and verify the information associated with that gift card.

This may include checking:

Whether the gift card is valid
Whether the gift card has already been redeemed
Whether the gift card has expired
Whether the gift card belongs to the stated brand
Whether the gift card has sufficient balance
Whether the gift card appears to be fraudulent, unauthorized, stolen, or otherwise problematic

You authorize Scripex to perform reasonable verification activities necessary to process your transaction.

We may reject or suspend a transaction where verification cannot be completed or where we reasonably suspect fraud, misuse, or violation of applicable law or our Terms & Conditions.

4. Cookies and Similar Technologies

Scripex may use cookies and similar technologies to:

Keep you logged in
Remember preferences
Maintain shopping cart functionality
Understand website usage
Improve website performance
Maintain security
Analyze traffic and usage
Provide relevant website functionality

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect some features of the website.

5. Sharing of Information

We do not sell your personal information merely for the purpose of selling personal data.

We may share information with trusted third parties where reasonably necessary to provide our services, including:

Payment processors
Banks and payment service providers
UPI/payment partners
Technology and hosting providers
Website security providers
Fraud prevention and verification service providers
Customer support providers
Professional advisers
Auditors and accounting service providers
Government authorities, law enforcement agencies, courts, or regulators where legally required

Third-party service providers may process information only to the extent reasonably necessary for the services they provide to us, subject to applicable contractual and legal requirements.

6. Legal and Fraud Prevention Disclosures

We may disclose information where we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to lawful requests from authorities
Investigate suspected fraud
Investigate unauthorized transactions
Prevent financial or other criminal activity
Protect our users or the public
Enforce our agreements and policies
Protect our legal rights or property

We may retain transaction and related information where necessary for these purposes.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online service or method of electronic transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should immediately notify us if you believe your account has been accessed without authorization.

8. Data Retention

We retain personal and transaction information for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain information for longer periods where required or permitted by applicable law, including for:

Accounting and financial records
Tax and regulatory requirements
Fraud prevention
Dispute resolution
Legal claims
Enforcement of agreements
Security and audit purposes

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion where legally permitted
Withdraw consent where processing is based on consent
Request information regarding how your personal data is processed
Raise a privacy-related complaint or grievance

Certain information may need to be retained where required by law or necessary for legitimate business, security, accounting, or dispute-resolution purposes.

To exercise an applicable privacy right, contact us using the details provided below.

10. Marketing Communications

We may occasionally send information about promotions, offers, new services, or other marketing communications where permitted by applicable law.

You may opt out of promotional communications by following the unsubscribe instructions in the communication or contacting us.

You may continue to receive essential service-related communications even after opting out of marketing communications.

11. Children’s Privacy

Scripex is not intended for individuals who are unable to legally enter into transactions under applicable law.

We do not knowingly seek to collect personal information from children for the purpose of enabling unauthorized transactions.

If we become aware that personal information has been collected from a person in circumstances where collection was not permitted, we may take appropriate steps to delete the information.

12. Third-Party Websites and Services

Scripex may contain links to third-party websites, payment services, gift card issuers, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of any third-party service before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of Scripex after an updated Privacy Policy is posted constitutes your acknowledgement of the updated policy, to the extent permitted by applicable law.

14. Contact and Grievance Information

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Scripex
Brand: Scripex
Operated by: Moonlit Exchange
Website: https://scripex.in/
Email: [support/privacy email]
Phone: [support phone number]
Registered Address: [Moonlit Exchange registered address]

Grievance Officer

Name: [Grievance Officer Name]
Email: [Grievance Officer Email]
Phone: [Grievance Officer Phone]

We will make reasonable efforts to address privacy-related concerns within the applicable time period prescribed by law.

15. Governing Law

This Privacy Policy shall be governed by the applicable laws of India, subject to applicable consumer and data-protection laws.